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Medical Receptionist Course

Medical Receptionist Course

TEAMMED Medical Receptionist Course

📅 Duration: 3–6 months
📍 Training Format: Combination of practical and theoretical lessons
🎓 Certificate: Internationally recognized TeamMed Certificate
💼 Job Guarantee: 100% Job Placement Opportunity (in hospitals, clinics, and medical centers)


Course Objective

The purpose of this program is to train professional medical receptionists who can efficiently handle reception and registration duties in hospitals, clinics, and medical centers; communicate effectively with patients; and possess essential medical administration knowledge.


Curriculum

Module 1 – Fundamentals of Reception Work in Medical Institutions

  • Organizational structure of hospitals
  • Registration systems and electronic patient records
  • Work ethics and professional conduct rules

Module 2 – Patient Communication & Behavioral Psychology

  • Empathy and active listening skills
  • Communication with difficult patients
  • Telephone and email communication etiquette

Module 3 – Medical Documentation & Registration Systems

  • ICD coding system and patient record management
  • Handling receipts, prescriptions, and referral forms
  • Use of electronic medical software

Module 4 – Practical Reception Skills

  • Working with registration, billing, and queue systems
  • Check-in/check-out procedures and appointment scheduling
  • Initial patient guidance in emergency situations

Module 5 – Professional Development & Ethics

  • Teamwork and leadership skills
  • Stress management in the workplace
  • Career planning and interview preparation

Additional Training Package Includes

  • Computer and office software skills
  • English and Russian language classes
  • Practical training through simulations and role-play exercises

Who Is This Course For?

  • Individuals with secondary education
  • Those who want to work in a clinical environment
  • People who enjoy communicating with patients
  • Anyone aiming to build a career in the healthcare sector

Career Opportunities

Graduates can work in:

  • Private and public hospitals
  • Clinics and laboratories
  • Medical centers and insurance companies

TeamMed – You study, we help you get employed!

For registration and detailed information:
📞 +994 50 990 90 38